LEGAL REFERENCE

Privacy Policy jo aap samjh sakte hain

45mm par aapka account aapka hi rehta hai. Hum batate hain ke hum aapka personal information kaun se tareeqon se store karte hain, kab use karte hain, aur...

Data encryption aur account securityTransparent information handlingYour control, your choices
45mm Privacy Policy jo aap samjh sakte hain

Hamara approach data protection mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY KE SAWAL

Apna privacy concern share karein

Team online

Email Support

Aapka data-related sawal ya concern [email protected] par bhej sakte ho. Team 48 ghanton mein jawab deta hai aur aap ke request ko document karta hai.

Live Chat

Account security ya data access ke liye hamara live chat use karein. Support team aapko real-time mein guide karega aur aapka issue resolve karega.

Account Settings

Apne account mein ja kar privacy preferences, cookie settings, aur communication opt-outs khud change kar sakte ho. Sab controls aapke haath mein hain.

SECURITY KI GUARANTEE

Kaise hum aapka data secure rakhte hain

SSL Encryption

Aapka browser aur hamara server ke beech sara traffic encrypted hota hai. Koi bhi third party aapka password ya card details dekh nahi sakta.

Two-Factor Authentication

Login time par aapka mobile number par OTP jaata hai. Agar kisi aur ko aapka password bhi mil jaye, account tak nahi pohanch sakta.

Data Minimization

Hamara platform sirf utna hi information leta hai jitna account chalane aur withdrawals process karne ke liye zaroori hai. Baaki sab kuch ham nahi rakhte.

Regular Audits

Hamara security team monthly basis par database ko check karta hai aur kisi bhi unauthorized access ke liye alerts set up karte hain.

Payment Processor Compliance

JazzCash, Easypaisa, SadaPay aur Raast—sab processors ke apne security standards hain jo hamara platform follow karta hai.

User Data Rights

Pakistan ke supported regions mein aap apna data download kar sakte ho, update kar sakte ho, ya deletion request kar sakte ho jahan local law allow karta hai.

Hamara privacy stance vs common misconceptions

Kya hamara platform aapka data sell karta hai?Nahi. Hamara privacy policy pe clearly likha hai ke third parties ko aapka personal information nahi dete—sirf payment processors aur legal authorities ko share karte hain jab compulsion ho.
Cookies se hum kya track karte hain?Sirf session data, browser type, aur site usage patterns track karte hain taake user experience improve ho. Aap apne browser settings mein cookies manage kar sakte ho.
Aapka gameplay data kahan store hota hai?Secured servers mein jo Pakistan-based aur internationally encrypted hain. Historical records 3 saal tak rakhte hain, phir delete kar dete hain.
Kya hamara platform aapke paas contact kar sakta hai without permission?Sirf account-related notifications ya security alerts bhejte hain. Promo emails ke liye opt-in karna padta hai aur aap kabhi bhi opt-out kar sakte ho.
Agar aapka account ban ho jaaye to aapka data kya hota hai?Data encrypted form mein safely rehta hai. Closing ke baad bhi legal holds handle karne ke liye hamein records rakhne pad sakte hain.
VPN ya proxy use karne par hamara policy kya hai?Account access secure hona chaiye. Suspicious access patterns detect hone par hamara system automatically verify karta hai par legitimate use ko block nahi karte.
Withdrawal ke doran aapka banking info kahan jaata hai?Seedha JazzCash, Easypaisa, SadaPay ya Raast ke servers par jaata hai. Hamara platform sirf transaction ID store karta hai, banking details nahi.

Aapke account privacy ke core elements

Account Ownership

Aapka account pura aapka hai. Hamara platform sirf service deta hai. Aapka winnings, aapka withdrawal requests—sab kuch aap ke naam par hi transaction hota hai.

Login Monitoring

Jab aap login karte ho, time, device aur location log hota hai. Account security dashboard mein dekh sakte ho aur suspicious login ko revoke kar sakte ho.

Withdrawal Verification

Pehli baar payout ke liye aapko ID aur address proof submit karna padta hai. Yeh anti-money-laundering laws ke liye zaroori hai aur aapka data safely encrypted rehta hai.

Session Control

Aap kabhi bhi apne active sessions ko logout kar sakte ho. Mobile aur desktop—dono devices ko separately manage kar sakte ho.

Data Export Option

Aapke saare account records—game history, deposit history, personal info—ko CSV ya PDF format mein download kar sakte ho jab chahen.

Right to Deletion

Jahan Pakistan mein local qanoon permit karta hai, aap apna account aur associated data delete karne ka request kar sakte ho. Hamara team 30 din mein process complete karta hai.

Privacy Policy se related hamesha-pooche-jane-wale sawal

Account deletion request ke baad data anonymized ho jaata hai. Lekin legal holds ya pending withdrawal issues ke liye hamein records rakhne pad sakte hain. Baaki personal info securely delete ho jaata hai.

Account security ke liye hum login location detect karte hain. Agar Pakistan ke bahar se login milta hai to alert system activate hota hai. Location data kabhi ad targeting ya third parties ko nahi bhejte.

Nahi. 45mm sirf 21+ users ke liye designed hai. Agar underage account detect hue to immediately suspend kar dete hain aur parent ko notify karte hain jahan possible ho.

Nahi. Banking details sirf payment processor ke paas rehte hain. Hamara platform sirf transaction reference aur withdrawal status track karta hai, card numbers ya bank accounts store nahi karte.

Haan. Major changes ke liye hamara email ya in-app notification bhejte hain. Aap policy page par anytime latest version dekh sakte ho aur changes track kar sakte ho.

Legal court order ya proper law enforcement request ke through hi data share karte hain. Lekin aapko notification dene ki koshish karte hain jahan law permit karta hai.

Password change ke baad sab active sessions logout ho jaate hain except current device. Aapko email confirmation milta hai aur 2FA re-enable ho jaata hai. Full security refresh hota hai.